Download – Remote Support

Insite Software Solutions uses TeamViewer for remote support. This is a stable, proven platform for secure remote access. Download the QuickSupport application linked below if directed by ShopKeeper Support personnel. This is an opt-in remote endpoint that only executes in the foreground and at your discretion.

When you are prompted to download and start this remote support tool, be aware that ShopKeeper Support personnel will be able to see your computer display. Be sure to close or minimize any applications with personal, sensitive or confidential information before beginning.

After your session completes, simply close this application to end your computer’s availability to host remote connections.